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Terms and Conditions for Travelade

Effective Date: 22/11/2024
ABN: 36 100 647 346

Welcome to Travelade! These Terms and Conditions ("Terms") govern your use of our website, services, and products. By accessing or using our services, you agree to these Terms. If you do not agree, please do not use our services.

1. Definitions

  • Travelade: Refers to our business, website, products, and services.

  • User: Any person who uses our website or services.

  • Services: Includes courses, tools, itineraries, and other travel-related resources provided by Travelade.

2. General Information

Travelade operates in compliance with Australian Consumer Law (ACL).

  • Our services are designed for educational and planning purposes.
  • Travelade does not provide direct travel bookings or act as a travel agent unless specified.
3. User Responsibilities

By using our services, you agree to the following:

  • You must be at least 18 years old or have parental/guardian consent to use our services.
  • You agree to provide accurate, complete information when registering or using our services.
  • You are responsible for maintaining the confidentiality of your account details.
  • Accurate Travel Information: Ensure all travel details (e.g., names as per passport) are accurate to avoid issues with planning tools or bookings.
  • Device Security: You are responsible for securing your devices when accessing Travelade’s tools and services.
4. Payment and Refund Policy

  • Payment is required at the time of purchase or registration unless stated otherwise.

  • Digital products and courses are non-refundable once accessed, unless required by law.

  • Currency and Taxes: All prices are in Australian dollars (AUD) and include applicable taxes.

5. Products for Personal Use Only

  • All products, tools, courses, and resources provided by Travelade are for personal use only.

  • Commercial use, resale, or redistribution of any Travelade products, tools, or content is strictly prohibited.

6. Customisation or Modification of Products

  • Travelade grants users the right to modify templates or tools for personal use only.

  • Modified versions of templates or tools may not be shared, sold, or distributed in any form.

7. Guarantees for Product Use

  • Travelade does not guarantee that its tools or resources will meet every user's specific needs.

  • Users are encouraged to adapt tools to their unique requirements where permitted.

8. Service Availability
  • Travelade strives to ensure uninterrupted access to our services. However, we do not guarantee that our website, tools, or courses will always be available or free from errors. Scheduled maintenance or technical issues may affect availability.
9. Course Access and Usage

  • Course materials are available for specified duration after purchase.

  • Sharing login credentials or course content with others is strictly prohibited.

10. User Conduct

Users must refrain from:

  • Misusing services (e.g., hacking, unauthorised downloads).

  • Uploading harmful or unlawful content.

  • Breaching intellectual property rights or any other applicable laws.

11. Third-Party Links and Resources
  • Our services may include links to third-party websites or resources. Travelade is not responsible for the content, accuracy, or practices of these third parties.
12. Testimonials and User Content

  • By submitting testimonials or reviews, you grant Travelade permission to use your content for marketing purposes, with appropriate attribution.

  • Users may withdraw consent for marketing purposes by contacting Travelade.

13. Limitation of Liability

  • Travelade is not responsible for any travel-related issues, including but not limited to: cancellations, delays, or dissatisfaction with bookings made independently.

  • To the extent permitted by law, Travelade excludes liability for any indirect or consequential loss arising from your use of our services.

14. Termination of Services

  • We reserve the right to suspend or terminate access to our services if a user breaches these Terms or engages in unlawful activities.

15. Feedback and Surveys

  • By participating in surveys or providing feedback, users agree that Travelade may use this information for product development, marketing, and service improvement.

  • Feedback provided does not grant users ownership rights in any resulting developments.

16. Environmental Impact

  • Travelade is committed to promoting sustainable travel practices.

  • Users are encouraged to consider their environmental impact while planning their trips, including choosing eco-friendly travel options where possible.

17. Local Law Compliance for International Users
  • Users outside of Australia are responsible for complying with local laws and regulations applicable to their use of Travelade services.
18. Intellectual Property

  • All content, including but not limited to text, graphics, logos, images, videos, audio, and other materials provided by Travelade, is the intellectual property of Travelade and is protected by copyright, trademark, and other intellectual property laws.

  • Users may only use Travelade’s content for personal, non-commercial purposes.

  • You may not modify, distribute, reproduce, or otherwise exploit Travelade’s intellectual property for commercial purposes without express written consent from Travelade.

  • User-Generated Content: By submitting any content (e.g., feedback, reviews, etc.), you grant Travelade a non-exclusive, worldwide, royalty-free, and sublicensable license to use, display, and distribute such content for any purpose, including marketing.

19. Privacy

Travelade is committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and store your information.

20. Governing Law and Language

  • These Terms are governed by the laws of the Commonwealth of Australia.

  • These Terms are provided in English. In the event of a discrepancy between translated versions and the English version, the English version shall prevail.